Terms & Conditions
Last updated: August 22, 2025
1. Acceptance of Terms
By using AusElectrician's services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our platform.
2. Service Description
AusElectrician is a platform that connects customers with licensed electricians across Australia. We facilitate:
- Customer quote requests for electrical services
- Electrician lead generation and business opportunities
- Communication between customers and service providers
Exclusive Leads: Each customer request is shared with only ONE electrician to ensure focused service and quality outcomes.
3. User Responsibilities
For Customers:
- Provide accurate and complete information in quote requests
- Communicate respectfully with electricians
- Pay agreed amounts for services rendered
For Electricians:
- Maintain valid electrical licenses and insurance
- Respond promptly to customer inquiries
- Provide quality electrical services in accordance with Australian standards
- Pay lead fees as agreed
4. Payment Terms
For Electricians: Lead fees are charged when you receive exclusive access to a customer request. Payment is due immediately upon lead assignment through our secure payment system.
For Customers: Service payments are made directly to the electrician. AusElectrician does not handle service payments between customers and electricians.
5. Limitation of Liability
AusElectrician acts as a platform to connect parties. We are not responsible for:
- The quality of electrical work performed
- Disputes between customers and electricians
- Damages arising from electrical services
- Compliance with local electrical codes and regulations
All electrical work should be performed by licensed professionals in accordance with Australian electrical standards.
6. Intellectual Property
The AusElectrician platform, including all content, features, and functionality, is owned by us and protected by Australian and international copyright, trademark, and other intellectual property laws.
7. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users.
8. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes will be resolved in the appropriate Australian courts.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: support@auselectrician.com
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services constitutes acceptance of any changes.
_1755335621536-Y13Ik5vJ.png)